FAQ

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What time is check-in and check-out?

Check-in starts from 2:00 PM and check-out is until 12:00 PM.

Do you have restaurant on-site?

Yes, Ratana Hill Patong features an on-site restaurant serving breakfast, lunch and drinks. The restaurant is open daily from 8:00 AM to 5:00 PM, except on Thursdays when it is closed.

Do you offer parking?

Yes, free parking is available for all guests.

Do you provide motobike rental?

Yes, motobike rental is available directly at the hotel.

Do you offer long-stay rates?

Yes, special rates may be available depending on season and availability.

Do all rooms have kitchen facilities?

Selected room categories include kitchenettes with microwave, refrigerator and kettle.

Do you have free Wi-Fi?

Yes, complimentary high-speed Wi-Fi is available throughout the property and in all guest rooms.

Is a security deposit required?

Yes, a refundable security deposit of 1,000 THB per room is required upon check-in.

Do all rooms have a balcony?

Yes, all rooms feature a private balcony. Smoking is permitted on balconies only.

How far is Patong Beach?

Patong Beach is approximately 5 minutes by motobike or taxi from the hotel.

Do you have a swimming pool?

Yes, guests can enjoy access to our outdoor swimming pool. Please quiet after 11:00 PM

Is the hotel located in a quiet area?

Yes, Ratana Hill Patong is located on a peaceful hillside, away from the noise of central Patong while remaining close to the beach, shopping and nightlife. Please quiet after 11:00 PM