Frequently Asked Questions

Check-in is available from 2:00 PM, and check-out is by 12:00 PM.

 Yes. Ratana Hill Patong has an on-site restaurant serving breakfast, lunch, snacks and drinks. It is open from 8:00 AM to 5:00 PM and closed on Thursdays. 

Yes, free parking is available for all guests. 

Yes. Motorbike rental is available directly at the hotel. Please contact reception for current prices and availability.

Yes, special rates may be available depending on season and availability. 

No. Deluxe Kitchen Rooms and the Pool Access Suite include an equipped kitchenette with an electric stove, range hood, microwave, refrigerator, kettle and cooking utensils. Other room categories include a refrigerator, microwave and kettle, but no cooking stove.

Yes, complimentary high-speed Wi-Fi is available throughout the property and in all guest rooms. 

Yes, a refundable security deposit of 1,000 THB per room is required upon check-in. 

 Yes, all rooms feature a private balcony. Smoking is permitted on balconies only.

Patong Beach is approximately 5–10 minutes from the hotel by car, taxi or motorbike, depending on traffic.

Yes. Guests have access to our outdoor swimming pool. Please respect the hotel’s quiet hours after 11:00 PM.

Yes. Ratana Hill Patong is located on a peaceful hillside away from the noise of central Patong, while the beach, shopping areas, restaurants and nightlife remain easily accessible by car, taxi or motorbike.